FAQs2018-08-13T14:54:54+00:00

FAQs

What Is The Difference Between Thermal Labels And Direct Thermal Labels?2018-06-11T16:53:45+00:00

The main difference between the two is direct thermal printing does not use a ribbon. Direct thermal printing does require the use of special heat-sensitive substrate material. The printer head activates the heat-sensitive coating on this material which forms a black image. Thermal transfer printing uses a ribbon where ink is transferred under heat and pressure.

Do I Need A Ribbon In My Printer?2018-06-11T16:49:16+00:00

Ribbons are used only with thermal transfer labels, not with direct thermal labels.

What Is Your Return Policy?2018-06-11T16:53:02+00:00

Product returns will only be accepted with a valid Returned Goods Authorization (RGA) number conspicuously displayed on the outside of the returned package. To obtain an RGA number, please contact your Sales Representative.

Ribbon Width2018-06-11T16:48:39+00:00

The ribbon width should extend past the edge of the label material to prevent damage to the printhead from abrasion by the label material. For example, a 2.5 wide label would require a 3-inch wide ribbon. Many ribbons are larger than their specified width (4-inch ribbons, for example, are typically 4.33 inches wide).

How Long Will It Take To Receive My Labels?2018-06-11T16:52:12+00:00

Generally, orders for stock items will arrive within one to five business days from the date the order is placed. Shipping times can vary depending on your location. For items that are not in stock, your Sales Representative can give you an estimated delivery date.

Can I Order In Small Quantity Or Broken Case Quantities?2018-06-11T16:51:39+00:00

Unfortunately, to control shipping and handling charges so we can continue to offer the lowest prices in the industry, the company cannot sell items in increments other than full case quantities. Consult your Sales Representative to find out the standard case quantity for the many products Buckeye Business Products offers.

Can I Establish Credit Terms And Order Without A Credit Card?2018-06-11T16:50:44+00:00

Absolutely, Buckeye Business Products extends credit terms to its customers based on each customer’s creditworthiness.

How Can Buckeye Business Products Offer Such Great Prices?2018-06-11T16:50:00+00:00

First of all, Buckeye Business Products has created an innovative, fully-integrated production process in its state-of-the-art production facility that allows it to produce thermal labels and ribbons at the lowest possible costs. We then sell those products to you, the end-user, cutting out several middle-men and the cost associated with them. The company passes these savings on to you.

Ink Configuration (IN or OUT)2018-06-11T17:36:04+00:00

When you purchase a ribbon, specify the brand of the printer to assure the ribbons are wound in the correct configuration. You can get either ink side wound “in” (also called “coated side in” – CSI) or ink side wound “out” (also called “coated side out” – CSO).

 

Roll Core Size2018-10-05T15:14:49+00:00

We Offer 4 Different Label Core Sizes:

  1. Industrial Printer Rolls – 3″ Core
  2. Weigh Scale Printer Rolls – 1.5″ Core
  3. Desktop Printer Rolls – 1″ Core
  4. Mobile Printer Rolls- 3/4″ Core

 

Our Thermal Ribbons Come In The Following Core Sizes:

  1. Industrial Printer Wax Ribbon Rolls – 1″ Core
  2. Desktop Printer Wax Ribbon Rolls-  1/2″ core
Roll Length2018-06-11T16:56:42+00:00

Roll length equates to maximum roll diameter. All printers have a maximum roll diameter that they can accept.

Buckeye Business Products
3830 Kelley Avenue
Cleveland, Ohio 44114


Phone: (800)-837-7423
Fax: (216)-881-6105
info@buckeyebusiness.com